“They Gave Me My Life Back”

May 1, 2019

Chronic Pain Struggles

In 2012, Jason contracted a spinal cord injury. He had to go from working a regular job to part-time. Doctors said he would suffer chronic pain for the rest of his life. The only treatment plan available in the local area involved the use of painkillers.

Cleveland Clinic offered a chronic pain rehabilitation program. It lasted for a month, without a hospital stay. The aim of this program was to help people with chronic pain live a fulfilling life. Participants learned healthier ways to deal with their pain, such as changes in diet and regular exercise. Once home, they would put the lessons into their lives.

There was only one problem: a round trip for two people cost more than $600. The program required family members to get involved, which would add to the travel expenses. This didn’t count food and lodging. It was too much for Jason and his family to keep up with.

Mercy Medical Angels to the Rescue

Jason’s mother, Barbara, was at Pembroke Mall. While there, she saw a kiosk. Robb Alpaugh, the President and CEO of Mercy Medical Angels, was manning the booth. Barbara went up to him and started asking if he could help. His answers gave Barbara the reassurance she needed: “Absolutely” and “No problem.”

Jason’s first trip was scheduled for May. He was supposed to fly with Angel Flight Mid-Atlantic, out of Signature Flight Support. However, the weather was bad. The pilot said he couldn’t fly the mission, but he didn’t give up on Jason. He paid for the round-trip tickets himself. The weather for his September trip wasn’t much better. This pilot also went above and beyond: he drove Jason to the main airport and paid for the tickets.

“I’m so grateful to everyone,” said Jason. Barbara is equally grateful. She said that Mercy Medical Angels “probably saved his life.”

Free to Live

Since September 6, 2017, Jason is managing chronic pain on his own. He went to the gym for the first time in four years. Jason said of Mercy Medical Angels, “I wouldn’t be able to do it without them.”

Barbara said that Mercy Medical Angels “made it possible. They were a critical component.”

Jason’s answer comes from the depths of his heart: “They gave me my life back!”

Share this story with others.

Share your thoughts about this story.

Read More Patient Stories

By Stephanie Singer July 27, 2025
She needed help flying to a clinical trial for patients with Multiple Sclerosis (MS). Find out how Mercy Medical Angels got her there... in her own words.
By Stephanie Singer July 23, 2025
Read the story of how a single mother received gas cards to access life-changing surgery, helping her and her daughter to have a better life... in her own words.
By Stephanie Singer July 22, 2025
He needed heart surgery, but the best doctors to help him were in another state. Find out how Mercy Medical Angels' volunteer pilot program helped him get there.
By Stephanie Singer July 21, 2025
Read the story of a patient with a rare blood cancer and how he was able to access treatment, thanks to charitable flights... in his own words.
By Stephanie Singer July 19, 2025
A female Veteran needed to get equine-assisted therapy at Quantum Leap Farm, but had no way to get there. Find out how Mercy Medical Angels and Southwest helped her.
By Stephanie Singer July 18, 2025
Find out how a single mother with multiple rare conditions found the best care possible, thanks to charitable flight assistance... in her own words.
By Stephanie Singer July 17, 2025
She was diagnosed with breast cancer, and opted for holistic and alternative treatments. Find out how Mercy Medical Angels helped her receive the best possible care.
By Stephanie Singer July 10, 2025
A disabled Veteran attended a peer support program known as Warrior PATHH, thanks to charitable flight assistance... you can read his story here, in his own words.
By Stephanie Singer June 30, 2025
Read how a patient with Ehlers Danlos Syndrome (EDS) and other conditions accessed life-changing care out of state, thanks to charitable flights... in her own words.
By Stephanie Singer June 22, 2025
Read how a Stage IV cancer patient flew to the care she needed... in her own words.