Jonathan: Holding On To Hope Mercy Medical Angels

“Our life was going along smoothly. We never thought that we would have a crisis come up that would turn our lives upside down.”

This was Joanne’s reaction when she found out that her son, Jonathan, had a serious illness. Jonathan’s illness required surgery. Very few doctors are qualified to perform the procedure he needed. The doctors that could best help him were in Florida – a long way from home.

Joanne couldn’t afford plane tickets. That meant she’d have to drive Jonathan to Florida. The drive would last 15 hours. Traveling such a long distance would be a strain on both of them. “Large medical and dental expenses, missing work and being away from our support system became a reality,” said Joanne.

As the date of Jonathan’s surgery came closer, the struggles were only getting worse. Joanne requested aid from Mercy Medical Angels. They stayed in contact all the way, relieving Joanne’s worries.

“I was kept informed during the entire process,” said Joanne. “I had no problems getting my questions answered in a timely manner.”

Mercy Medical Angels coordinated flights with Southwest. Joanne is grateful for the travel assistance: “I wanted to thank Southwest for being so generous with the airplane ticket.”

The return flight occurred shortly after the surgery. By that time, Jonathan’s mouth was wired shut. A commercial flight ensured he would make it home much more quickly. It also made it easier for Joanne to take care of him on the way back.

Mercy Medical Angels and Southwest Airlines gave Jonathan the assistance he needed. Joanne is grateful. “Knowing that we had the support of Mercy Medical Angels and Southwest helped us get through the tough times.”

Sometimes an unexpected crisis, like Jonathan’s illness and surgery, turns a family’s life upside down. Mercy Medical Angels provides life-changing support. And with their help, even the worst problems in life can turn right side up.